Client Directed Home Care in Alberta

Client Directed Home Care in Alberta offers a personalized approach to in-home support, empowering individuals with the freedom to choose the care that best suits their unique needs. Alto, a leading provider in this compassionate healthcare model, ensures each client receives top-tier, tailored services for a more comfortable and independent lifestyle at home.

Find the perfect match.

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Empower Your Loved Ones with Personalized Care Through Client-Directed Home Care in Alberta

Welcome to Alto, where we bring a personalized and empathetic approach to home care in Alberta. Understanding the diverse needs of seniors and adults with disabilities, we offer the Client Directed Home Care Invoicing Program, tailor-made to provide control over your caregiving needs. Our program is built on the premise of flexibility, consistency, and swift service provision, ensuring that you can have a say in who takes care of you or your loved ones, without the stress of managing the logistics.

What is Client-Directed Home Care?

Client-directed home care is a service model that prioritizes your choice and autonomy. At Alto, we charge a flat rate of $32.95 per hour, with a minimum of a 2-hour shift, but no monthly minimums, ensuring our services are accessible whenever you need them, without any additional fees. We understand the importance of familiarity and trust, which is why we work with you to ensure you're paired with a caregiver that fits your personal criteria. You will have the opportunity to meet and approve the caregiver, facilitating a consistent and personal connection.

Caregiver Selection Process

Having a say in which caregiver enters your home brings peace of mind. With Alto, families have the opportunity to be involved in the selection of caregivers. We recognize that a match between caregiver and client goes beyond skills—it's about a harmonious relationship that nurtures wellbeing.

Direct Billing & Hassle-Free Arrangements

Alto's direct billing capabilities may not be a unique attribute in the industry, as many individuals can directly bill services through Blue Cross. However, our strength lies in our unfeigned dedication to simplifying processes. From arranging services to managing appointments, we spare our clients the intricacies of booking and coordination. We welcome the role of managing these details, affirming our promise of unfettered, quality care.

  • "We are extremely happy with her work, she is punctual, friendly, and a joy to have in our home. Thank you for sending her to us."

    Mary & Dave on caregiver Ugochukwu, ★★★★★

  • “Absolutely the right person to stay with mom. Communication was excellent. Give her 10 stars.”

    Lee on caregiver Bo Soo, ★★★★★

  • “Hanna has gained mom's trust...We're so lucky to have found her.”

    Cindy on caregiver Hanna, ★★★★★

  • "Caring, communicative, mom really likes her!"

    Colleen on caregiver Anissa, ★★★★★

  • “Approachable, outgoing & willing to accomodate requests when she is able to. A pleasure."

    Diane on caregiver Bryna, ★★★★★

Get home care faster and easier.

With no minimum hours per week, you can start out with as little as a few hours a week and go up from there as your needs evolve.

Flexible Care

Enjoy a sense of stability and security with the ability to book the same caregiver every time. No more surprises at the door.

Consistent Care

We charge by the hour, not by the task, so you don’t need to worry about surprise costs at the end of your visit.

Pricing by the Hour

Frequently Asked Questions

  • Client-Directed Home Care (CDHC) is a program offered in Alberta, Canada, designed to give individuals more control over their home care services. It allows clients to manage their own care services, including hiring and managing their own caregivers.

  • Eligibility for CDHC is determined by Alberta Health Services (AHS) and is typically for individuals who require home care services due to illness, injury, or disability and who are capable of managing their own care or have a designated representative who can assist them.

    To see if you qualify, simply talk to a caseworker through AHS or call 811.

  • Unlike traditional home care services where AHS arranges and manages caregivers, CDHC empowers clients to hire and manage their own caregivers. This gives clients greater flexibility and control over the type and timing of care they receive.

  • CDHC covers a range of home care services, including personal care (such as bathing and grooming), homemaking (meal preparation, medication management) and respite care (nursing care and assistance with daily activities).

  • Funding for CDHC is provided by AHS through a direct funding agreement with eligible clients. Clients will be allocated a maximum number of hours of care per month based on their assessed needs.

  • No, family members, including spouses, adult children, and other relatives, cannot be hired as caregivers under CDHC.

  • Clients are responsible for managing their own care, which includes recruiting, hiring, training, and supervising caregivers, as well as developing care plans and managing the budget provided by AHS. Clients are also responsible for complying with program guidelines and reporting requirements.

  • CDHC funds can only be used to purchase approved home care services and supplies that are necessary to meet the client's assessed needs. Clients must adhere to program guidelines and may be subject to audits to ensure proper use of funds.

  • To apply for CDHC, individuals can contact Alberta Health Services or their designated case manager to initiate the assessment process. AHS will assess the individual's eligibility and care needs to determine if they qualify for the program.

  • Clients, family, friends or health professionals can contact 811 to be connected to a home care office for further information regarding the CDHCI program.

    For more information about CDHC, including eligibility criteria, application process, and program guidelines, individuals can visit the Alberta Blue Cross website or contact Alberta Health Services directly.

Contact Us

Calgary

407 9 Ave SE
Calgary, AB T2G 2K7

Tel: (403) 817-0987
Available Mon - Fri from 9:00 AM to 4:00 PM

Edmonton

10107 Jasper Ave
Edmonton, AB T5J 1W8

Tel: (587) 882-5629
Available Mon - Fri from 9:00 AM to 4:00 PM

Reach out to us