Caregiver Help Centre
Everything you need to be a great caregiver on Alto
Getting Started
Everything you need to know for caregivers new to Alto.
Providing Great Service
Tips for caregivers who would like to provide the best service they can.
Search caregiver resources
Articles to help you as you provide care
How much should I charge?
Read our recommendations, find out the average wages in Canada for home care providers, and make an informed decision about your hourly rate.
7 Benefits to Choosing Your Clients
77% of caregivers say their relationship with clients is the most important factor when considering job satisfaction.
Tips for Taking a Great Profile Photo
A good photo can help you stand out and make a good impression. Read our tips to help you take a great profile photo.
Learn about the Vetting Process
Did you know the Vetting Process changes depending on the services you provide? Find out more helpful information about our Vetting Process in this article.
How does availability work?
Updating your availability is a key part of being a great caregiver.
How do bookings work?
Learn about the booking process from start to finish so you know exactly what to expect.
How does payment work?
Once a booking has been completed, it’s time to get paid. What exactly does that look like?
What is a care profile?
A care profile provides information about the person requiring care. Because we often have people make bookings for someone other than themselves, the name of the account holder, or the careseeker, can be different from the person requiring care.
What should I put in my bio?
Your bio is your first impression to careseekers. It’s important to think carefully about the kind of impression you want to make.
What do I do when I arrive at the booking?
Showing up at your first booking can be exciting, but it can also be nerve wracking. Here are a few things you can do to help.