Caregiver Help Centre

 

Everything you need to be a great caregiver on Alto

Getting Started

Everything you need to know for caregivers new to Alto.

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Providing Great Service

Tips for caregivers who would like to provide the best service they can.

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Articles to help you as you provide care

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How much should I charge?

Read our recommendations, find out the average wages in Canada for home care providers, and make an informed decision about your hourly rate.

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Learn about the Vetting Process

Did you know the Vetting Process changes depending on the services you provide? Find out more helpful information about our Vetting Process in this article.

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How do bookings work?

Learn about the booking process from start to finish so you know exactly what to expect.

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How does payment work?

Once a booking has been completed, it’s time to get paid. What exactly does that look like?

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What is a care profile?

A care profile provides information about the person requiring care. Because we often have people make bookings for someone other than themselves, the name of the account holder, or the careseeker, can be different from the person requiring care.

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What should I put in my bio?

Your bio is your first impression to careseekers. It’s important to think carefully about the kind of impression you want to make.

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