How do I pass Alto’s Vetting Process?
When we set out to create Alto, we did it with safety at the forefront.
Many professional caregivers who work in home care have already completed home support worker certifications, CPR & First Aid, and Criminal Record Checks. However, for a careseeker, the process of hiring a professional caregiver independently can be intimidating. Many careseekers have never directly hired someone before and are unsure what qualifications to look for or how to identify real credentials, leaving them overwhelmed.
Our Vetting Process helps careseekers and caregivers maintain autonomy, allowing them to focus on forming a great client-caregiver relationship without having to worry about all the paperwork.
What does the Vetting Process include?
Identity. Does your name on a piece of government issued photo ID match the one on your other documents?
Criminal Record Check with Vulnerable Sector. This is not the same as a background check. Background checks, often done online through for-profit companies, do not have access to the same information that your local police station does. Background checks are less comprehensive than Criminal Record Checks. Criminal Record Checks with the Vulnerable Sector must be done at your local municipal police station, i.e. Saskatoon Police Service or Regina Police Service
CPR & First Aid, to protect the health of everyone on our platform.
Optional: Home Support Worker certificate. If you have a home support worker certificate (PSW, HCA, CCA, etc), you can provide it to us and we will verify it so you can receive a Home Support Certificate badge. With a Home Support Certificate badge, you may be more likely to get booked and be able to charge more.
Additionally, if a caregiver has any other credentials they would like to advertise (which we strongly encourage!), we require that they submit them to us in the Vetting Process so that we can vet them. You’ve worked hard for your education, and we believe you should show it off.
Note: All of the documents for the Vetting Process must be up-to-date. For Criminal Record Checks with the Vulnerable Sector, this means it cannot be more than 3 months old. For CPR, First Aid, and Identity, they must not be expired.
To complete your Vetting Process, log in to your caregiver account on Alto.
